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Collection Representative
CEDAR FALLS IA 50613
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90648173

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Iowa State Job Bank

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
Collection Representative
CBE CompaniesEOE AA M/F/Vet/Disability. Background checks & Drug Testing RequiredCollection Representative1107-049CBE Companies will have Collection Representative openings in our Cedar Falls, IA office. Positions include base pay, plus commission! Purpose of the position: To resolve accounts where monies are owed to our clients in a manner that is ethical, legal, professional, timely, and transparent. Duties and Responsibilities:* Work to reach a resolution on accounts placed with our office* Promote and suggest urgent resolution of account(s) with consumer or authorized representative* Accurately assess consumer accounts to ensure appropriate actions are taken* Attempt to secure payments for account resolution* Follow up with consumers that have indicated an interest in resolution* Adhere to call flow expectations of department* Work and maintain individual work lists (Queues)* Make all necessary updates in the collection system* Maintain an up to date working knowledge of state and federal laws pertaining to debt collection Education & Experience Requirements* At least 18 years of age* High School Diploma or GED* 6+ months of work history (customer service experience preferred)* Proficiency in computer and typing skills* Ability to communicate in a clear and effective manner with the customer* Achieve schedule adherence and compliance expectations* Meet productivity and call quality standards as set by the company* Problem solving skills & ability to recommend solutions Additional Information:* Training: CBE provides 3 weeks of paid training, no call center experience necessary! * Shifts available: Full time hours of operations vary. Hours of operation: 7 AM - 8 PM Monday- Thursday, 7 AM - 6 PM Friday and 8 AM - 12 PM on Saturday. We hire for daytime, evening and blend schedules- dependent on department and business need.* Compensation: $11.00+ per hour, plus commission.* Location: Positions will be located in our Cedar Falls office. If you have questions about this position, please call us at 319-292-1416 CBE is an Equal Opportunity/Affirmative Action Employer. CBE encourages minorities, females, individuals with disabilities and protected veterans to apply. Background checks and drug testing required. Cedar Falls, Iowa, United StatesFull-Time/Regular Apply Here:

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